Política de Privacidad

To be transparent about how we collect and handle your personal data:

Queremos que pueda tomar decisiones informadas sobre el uso y el tratamiento de sus Datos Personales. Con ese fin, hemos creado esta página web y empleamos distintos métodos y procedimientos para facilitarle acceso a información relevante sobre el uso de sus Datos Personales.
Cuando consideremos que necesita información específica, se la proporcionaremos en el momento oportuno.
Estamos disponibles para responder cualquier consulta y brindarle las aclaraciones necesarias respecto a cualquier limitación establecida por la ley. Puede contactarnos por correo electrónico en: info@diafanoreditumbre.com

Your personal data will only be used for the purposes specified in the Policy.

We may process your personal data for several purposes: to provide the website and connect you with third-party trading platforms (the "Services"), improve the website, protect our rights and interests, support the maintenance and delivery of the Services, meet regulatory and legal obligations, and carry out administrative and commercial activities that facilitate the use of the Services.
We also process your personal data to better understand your preferences and needs.

To exercise meaningful tools that safeguard your rights regarding your Personal Data:

You have the right to access, correct, delete, restrict, or transfer your personal data at any time. Contact us with your request and we will act on it promptly.

Protect your personal data:

While absolute security of your Personal Data cannot be guaranteed, we remain committed to employing a range of methods and techniques to keep your Personal Data protected.
Our Privacy and Security Policy is comprehensive.

1. ¿El alcance?

This policy describes the types of personal data the Company collects about individuals, how that data is processed, how it is shared with third parties, and how those processes are protected.
This policy applies to information relating to an identified or identifiable individual — including anyone who can be identified directly or through additional information we hold or can access.
"Processing" refers to any operation involving the use or collection of personal data, including its management, structuring, and storage.
Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from individuals under 18, nor do we permit them to use our services. If we become aware that such information has been collected, we will delete it as promptly as possible.

2. ¿Qué datos personales tenemos sobre usted?

Cuando accede al servicio, a los canales o a nuestro sitio web, recopilamos sus Datos Personales. En determinadas circunstancias, se los solicitamos directamente. En otros casos, los recopilamos mediante el análisis del uso de nuestros Servicios o canales de servicio, o a través de información recibida de nuestros socios externos.

There is no requirement to disclose personal information to the company, and no consequence for choosing not to do so.

You are not required to provide us with any personal data. In certain circumstances, you may choose not to share any Personal Data — however, doing so may prevent us from delivering our Services or granting you access to the website.

4. What Types of Personal Data May We Collect? When you visit our website, we collect the following personal data from you:

This includes information about your online activity, traffic data (such as IP address, access date, access time, and browser type), language preferences, software crash logs, and device information. This data is non-personal and cannot be used to identify you.
Personal data received from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through us.
Personal information provided to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

6. Transfer of Personal Data to Third Parties

The Company may share Personal Data with third-party service providers, including hosting providers, IP address storage providers, and user experience analytics providers.
You may also request that we transfer specific Personal Data to third-party trading platforms. In such cases, we will provide those platforms with the Personal Data you have supplied to us. The use of your Personal Data by those platforms will be governed by their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources needed to improve and develop the products and services it offers to clients.
Where necessary to protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.
We may also share your Personal Data with prospective investors or buyers, or with lenders of the Company or any other group company, in connection with a transaction involving the transfer or sale of assets belonging to the Company or any other group company, or as part of any merger, restructuring, consolidation, or insolvency proceeding involving the Company or any other group company.

7. Cookies and Third-Party Services

We may work with third-party services, such as advertising companies that display ads on our website or analytics providers. These companies may also use cookies or similar technologies.
Cookies are small text files stored on your device when you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalize products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are temporarily downloaded to your device and remain active only until you close your browser. Others are persistent cookies, which stay on your device for a set period after the browser is closed. Persistent cookies help the website recognize you as a returning user and allow you to resume your experience seamlessly.

Tipos de cookies:

They may be used by us according to their purpose.

AVISO DE SEGUIMIENTO EN LÍNEA
Este servicio no admite actualmente señales de no seguimiento.
8. La conservación de sus datos personales

We retain your personal data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable laws, regulations, and policies.
Your information will be shared with third-party trading platforms for a period of 12 months. If you consent to this, sharing will continue for an additional 12 months.
We periodically review the personal data we hold to confirm it remains necessary.

9. Transfers of Personal Information to a Third Country or International Organization

10. Personal Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, or disclosure. Access to your personal data is restricted to personnel and third parties who have a legitimate need to process it, and only under strict confidentiality obligations. While we take data security seriously and apply industry-standard safeguards, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security of your personal data. You are responsible for keeping any credentials used to access our services confidential. Notify us immediately if you suspect unauthorized access to your account or any breach related to your personal data. In the event of a personal data breach that poses a risk to your rights, we will take appropriate steps in accordance with our legal obligations, which may include notifying the relevant authorities and affected individuals.

We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that Personal Data will be kept error-free at all times, nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, Personal Data disclosed due to transmission errors, unauthorized third-party access, or any other cause beyond our control.
Where required by legal or other obligations outside our control, we may be required to disclose Personal Data to third parties, such as public authorities. We cannot control the level of security those third parties apply to your Personal Data in such circumstances.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to us online.

11. Third-Party Website Hyperlinks

Our website includes links to third-party websites and applications. These are not under our supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through those sites or applications.
Before accessing or using any third-party website or application, we recommend reviewing its privacy policy. We also encourage you to consider carefully what personal data you share with them.

12. Changes to This Policy We may update this Policy at any time. When we do, we will revise the effective date and, where appropriate, notify you through the platform or by other means. Continued use of our services after any changes take effect constitutes your acceptance of the updated Policy. We encourage you to review this page periodically to stay informed of how your information is protected.

Before accessing any third-party website or application, review its privacy policy carefully. We also recommend exercising caution when sharing any personal data with third parties.

13. Your Rights Regarding Your Personal Information

You have the right to request verification of the accuracy of your Personal Data, to correct any errors, and to request deletion of Personal Data that is no longer necessary for our purposes. You may also request restrictions on the scope of how your Personal Data is processed.
If you are an EEA resident, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. To exercise any of these rights, send an email to the address listed below.
Access Rights
The Company may verify the accuracy of the Personal Data being processed about you. If confirmed, you may access that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be made available in electronic format upon request.
The right to access Personal Data must not conflict with the rights and freedoms of third parties. If a request would be detrimental to another person's rights or freedoms, the Company may decline or limit its ability to fulfill it.
Right to Rectification
The Company may correct inaccurate Personal Data. You have the right to request that incomplete Personal Data concerning you be completed, taking into account the purpose of the processing.
Right to Erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of Personal Data concerning you that is based on legitimate interests pursued by us or a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the Company.
This right does not apply where processing is necessary (a) to comply with a legal obligation requiring processing under EU or Member State law; or (b) for the establishment, exercise, or defense of legal claims.
Restriction of Processing
If you question the accuracy of your Personal Data, you may request that the Company restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, for the establishment, exercise, or defense of legal claims, for the protection of another natural person's rights, or where there is an important public interest ground within the EU or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to review the Personal Data you have provided to the Company.
You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability does not affect the rights or freedoms of third parties.
Right to Object
You have the right to object at any time to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by the Company or a third party. This includes profiling based solely on those legitimate interests. Where the Company demonstrates compelling legitimate grounds for processing that override your rights, freedoms, or interests, or where processing relates to the establishment, exercise, or defense of legal claims, processing may continue.
In relation to direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.
Right to Withdraw Consent
You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to that withdrawal.
You have the right to lodge a complaint with the competent supervisory authority.
You may appeal to a supervisory authority established by a Member State to safeguard the fundamental rights of individuals in relation to the processing of Personal Data within the EU.
EU and Member State law may limit your rights in relation to your Personal Data as described in section 13.
The Company will provide the information requested under the rights set out in section 13 within one month of receiving your request. This period may be extended by up to two additional months where necessary, depending on the nature and volume of requests. Any extension, along with the reasons for it, will be communicated within one month of receiving your request.
Subject to the provisions of section 13, information requested in the exercise of rights under that section will be provided free of charge. If a request is unfounded or excessive, in particular due to its repetitive nature, the Company may charge a reasonable administrative fee for providing the information or communicating the action taken, or may opt not to act.
Where the Company has reasonable doubts regarding the identity of the person submitting a request, additional information may be requested to confirm identity.